The Nation's Leading Solar Warranty
Solar Insure has been offering the leading warranty solutions and fleet monitoring for over a decade for certified providers and their homeowners. We're dedicated to safeguarding your homeowner's investment and enhancing your daily operations. SI-30 Solar is availble exclusively through Certified Providers, our leading warranty package has a lot of offer - including peace of mind for homeowners.
Coverage Includes
- System Equipment: Coverage on panels, inverter, optimizers, and racking.
- Parts & Labor: Coverage includes remedying covered issues related to the system solution.
- Reseal & Reflash: Resealing and reflashing penetrations related to the solar installation within 3 inches from the mounting hardware.
- Manufacturer Default Protection: Manufacturer and installer default is backed by insurance coverage provided by an A.M. Best A+ Rated insurance carrier.
- Zero Hidden Fees: Coverage includes a $0 deductible, $0 subscription, and $0 onboarding fees.
- Warranty Transfer: The warranty is assigned to the site address and seamlessly transfers to the new homeowners at no additional cost.
- Fast Payout: Covered claims are processed and paid to Certified Providers within 7-10 business days.
- Applicable Locations: Applicable in all 50 states
Valerie was very friendly and took the time to help me understand our warranty information. She painstakingly corrected the layout of our system on the app, which was a mess from the installation team. Valerie really cares about her job and gave me confidence that Solar Insure can be relied upon. Thank you!
Martha A.
Solar insure was excellent in the area of customer service representation, response time, Communication, and follow up, sent out an excellent contractor to inspect my solar system. Was able to pinpoint problem area, and ordered component for repair and resolution. I highly recommend Solar Insure for your solar system insurance!
Steve B.
I contacted the company due to my system not working and my solar company had gone out of business. They contacted me right away and walked me through how to reset and troubleshoot my system. They recommended companies to help get my system back up and running. I was so pleasantly surprised and impressed that they were willing to spend so much time helping me even though I do not have an account with them. Thank you Valerie for sharing so much information and support!
Meagan P.
Great experience, Jerry was so helpful to get my project going. Thank u guys so much. I'm thankful for all the work!!!
TJ B .
Nathaniel was very helpful and knowledgeable! The whole experience was amazing!!! He answered all my questions and concerns.
Marifi C.
Frequently Asked Questions
- The SI-30 Solar coverage includes solar panels, inverters, roof penetration, and labor.
- Coverage includes resealing and reflashing penetrations related to the solar installation within 3 inches from the mounting hardware.
- SI-30 Total encompasses labor, parts, and remedy as it relates to battery malfunction.
- For detailed information or to discuss specific situations, please contact our office.
- Property damage or acts of God such as property damage, fire, theft, rodents, and/or hail
- These events are typically covered by either the contractor’s liability insurance or the homeowner’s insurance policy.
- Damage to the home during installation
- Damage to your property or home during installation is typically covered under the contractor general liability policy.
- Removal of panels during a roof repair/replacement
- Issues with electrical wiring, electrical panels, and/or general electrical workmanship and engineering.
- Should you have any questions related to property damage, acts of God, or damage during installation, connect directly with your contractor or your insurance carrier.
We work with specific manufacturers that have met our stringent criteria. Please visit our Approved Vendor List (AVL) here.
Qualifying systems include residential systems and commercial systems up to 200 kW in size. Interested companies that are exclusive to commercial sales and/or installation do not qualify at this time.
The initial truck roll or deployment[MB1] of labor resources for a diagnosis is covered if a manufacturer defect is identified, and a Return Merchandise Authorization (RMA) is issued.
In the event labor resources are deployed and there is no defective part or issue, the labor cost will not be covered.
· What does the customer journey look like? Homeowner purchases our warranty through a Certified Provider
· Homeowner identifies an issue with their solar energy system after installation
· Homeowner contacts Installer
· Installer verifies the homeowner’s system is registered with Solar Insure on the Daybreak platform.
· Certified Provider will diagnose the issue, file for Return Merchandise Authorization (RMA), if applicable, and services the system.
· Certified Provider sends an invoice to Solar Insure
· Certified Provider should expect payout in 4-7 days on covered claims
Yes, the labor to remove and replace defective solar panel is covered, with labor rates varying based on geographic regions.